Tag Archives: blog

Husky…Best Customer Service!

As you know Customer Service is right up there with fun, family and humor for me.  Sometime ago I posted on what was probably the worst customer service ever in my experience.

Customer Service

Westjet has always been my number one Customer Service standard.  Every word they advertise is absolutely true and you can bet if I had any skills they could use, they would be my employer of choice.  It is true ownership and it shows in the service they deliver.  It is the standard I have come to embrace in Customer Satisfaction.

Today as I was leaving Hamilton to return home after my week as Queen I noticed the volume of gas in the tank was iffy for the hour-long journey.  Now there was one service station between my destination, and me – the dreaded Husky.  The very same station I had posted on some weeks ago as having the worst Customer Service ever.  Sure I could have gone an extra block but if there is one thing I am consistent about in my life it is laziness.  So I gritted my teeth and pulled in.

Imagine my surprise when a man came running, yes running, to my car.  “What can I do for you?  Would you like me to check your oil, or tire pressure, or wash your windows?”  All with a smile and enthusiasm and making me feel like I was his only concern on this sunny day.

I told him I was paying by Visa and should I go inside.  “No Ma’am you stay right there I will look after it for you.”

You have no idea how thrilled I was.  I am always uncomfortable saying anything negative about anyone, exes, bosses, and meanies of any sort.  I have no idea why the change but I do know that at Mohawk and Ottawa in Hamilton Ontario..

HUSKY YOU ROCK!

And I am glad that I went back!

 

*Warning – Reading May be Hazardous to Your Health

*Warning – Reading may be Hazardous to Your Health

The results of an extensive study in The Effects of Reading on the Human Psyche and Physical Manifestations was released for the first time today on WordPress.com.  The study completed by the highly respected Ms. King has drawn some criticism from authors, teachers, preachers and Oprah.

Ms. King defends her paper, stating to this reporter that her findings are conclusive and irrefutable.  The results completed in a thirty second review during her morning coffee have shaken the academic world. W5, 60 Minutes,  and CNN are poised to take on the villain as they have confirmed the results through their own thirty second review and are horrified and ashamed that they have missed this long established travesty.

“My intensive investigation deals with only one media and not the literary world at large.”

*Reading is bad for your health when done on a regular basis and may lead to; hypertension, hypotension, not to mention distention, contention, depression, aggravation, generalization, hallucination, exacerbation, over stimulation, disinclination, palpitation, elevation, euphoria, dysphoria, anorexia and diarrhea, homicide, suicide, the upside of downside.

“The media itself is not the culprit but rather the content which produces the aforementioned afflictions.”

We can only provide a small sampling as any more will simply sicken the readers of this article.

Headline Horrors

1) eHealth Ontario doles out merit pay.  This controversial agency has had a reputation for hiring incompetence, then firing incompetence rewarding them with huge pay outs.  The province of Ontario has frozen wages for two years for the poor working souls but continues to reward “special people”.  Ontario’s deficit is $16.7 Billion dollars. 

2) Schwarzenegger Shriver Swindle.  Why are we giving these idiots any press at all?  He’s sorry – that he got caught.  She’s an idiot for tolerating it.
Edwards, Clinton, Sandford, Spitzer.  

3) Strauss-Khan fall from grace? I don’t even want to hear it. Worst case scenario he’ll sell a book and get off the hook.

4) Genetic Discrimination by insurers.  So you work hard to get a career as a chiropractor.  You need insurance because that is another rip off and the application form asks if there is any Huntington’s Disease in the family.  You don’t have it but daddy does.  Oops let’s not insure this enterprising young woman.  Seems you can only get insurance if you won’t ever need it.

5) A young girl ran as a candidate in a recent federal election.  She was a bar manager..not ballet..booze.  She never campaigns, goes off to Vegas for a vacation returns and now has a plush well paying government job.  Her riding is largely French, but she speaks no French.  She has no political experience I know. She’s in like Flint and no one knows how or why.

6) A Canadian nurse goes on line with a false identity, encourages 2 young people to commit suicide, ends up with a slap on the wrist, except for once a year on the anniversary of their death he must spend one night in jail.  Lets hope they preserve his rights so he will not be separated from his computer.

7) Running over people in Canada only costs five hundred dollars.  Yup. You pay the fine for failing to yield under The Highway Traffic Act.  You don’t go to jail and you don’t even lose your license.

So now I am off to read blogs, where humor, wit, insight, is genuine and the only antidote to reading newspapers.  

If you are a regular newspaper reader please tell me how you maintain your sanity?

Books of the iPad

Charles Dickens
 
 
 
 
 
 
 
 
 
 

Books of the iPad
 
When I was a child I wanted to be a writer. Actually I knew I was going to be a writer. I remember the exact instant this information came to me, what the day was like, the actual smell of summer, my foot as it moved from the curb to the road. Strange isn’t it how there are some moments of such clarity that they are almost photographic, that for a millisecond you actually stand outside yourself and watch?  It was not a decision as much as a done deal and I remember wondering exactly what I would write. Why murder mystery of course, published and all best sellers.
 
I have spent the fives decades between then and now making half baked attempts at writing and full baked excuses why I could not do it. And I must admit it has taken considerable effort to resist the urge to take pen in hand. Almost as much effort as it would be to actually give in and write something. No, that statement is wrong. I have tried writing and it is hard work, an investment, a commitment, and a lot of pressure on the brain cells.
 
Oh, I’d make a good start, and then the next day my mind would just flit after some other butterfly of a thought. And as of a few months ago, this year, 2011, I ran out of excuses, and had face the real reason I don’t write – fear, of so many things.
 
The purpose of explaining the above is not to lament my failure, but to recognize what it takes to write and write well. My experience makes me very appreciative of those who are published. When I read I can see the author putting down each word. I imagine the blank page and the first letters appearing whether by pen or keyboard. I appreciate. I savor.
 
Now we come to the Books of the iPad.
 
I love the convenience, the thousands of choices, the categories, and the authors, all there for my choosing.
 
What I find amazing and at the same time sad are the free books. It’s good for me but feels a little like a slap in the face to some great writers.
From the free list..just a few..
 
Tolstoy, Roosevelt, Lincoln, Einstein, Alcott, Austen, Bronte, Dickens, Conan Doyle, Emerson, Fitzgerald,….and on and on and on.
 
I picture the making of each word, phrase, sentence, and paragraph. The work, the creativity, the ALL of the whole thing.
 
So, I feel I just want to acknowledge them, somehow, to say thank you.
You, my heroes of the past may be free, but you are in no way devalued!
Thank you iBooks!

 

HELP!  One of Those Critical Moments When Common Sense Hits and Words Must be Said…One of Those Critical Moments when My Light Hearted Muse Steps Aside and I am at The Mercy of My Poetic Muse

HELP!  One of Those Critical Moments When Common Sense Hits and Words Must be Said…One of Those Critical Moments when My Light Hearted Muse Steps Aside and I am at The Mercy of My Poetic Muse

Be what you know

You should be.

See your vision 

Of what that is.

Show what you know 

You should be.

Show your vision of what that is.

Live what you know

You should be.

Live your vision

Of what that is.

Not from what you have been told

But what YOU know from your heart and soul.

Now that is living!

One Third – 33 1/3% Not quite half full or half empty…

One Third -331/3% – Not quite a half full or half empty glass..

Full? Empty? Half? Third?

 

Jackie from Twist365…http://thejackieblog.com/2011/05/01/one-third-celebration/#respond pointed out in her blog today, that we postadayers are now one third along in our quest. What quest is that you ask, conveniently?
 
Why …THE QUEST! – our sacred mission, to bring to your eyes, minds and hearts and possibly nightmares, unsolicited declarations of our wit, our intelligence, our hopes, our fears, our skeletons, our not so hidden sins, our crimes against humanity, our Joan of Arc martyrdom of it all, our heroism, our cowardice, our illusions, our delusions. Our SELVES!
 
Yes and you get it everyday, without fail. For we are
THE POSTADAY2011 Squadron! You lucky lucky lucky readers,
 
Inner Voice: Get of the soapbox Chris…calm yourself…take a deep breath..and get it done!
 
K, so the idea is to post your own three favorites of the first third. This is really tough for me as I crack myself up regularly, rolling on the floor at my own genius. Or I do a sentimental piece that mercilessly decimates the gate keepers of my tear ducts and opens the dam for a satisfying, cleansing, good for the complexion, old fashioned cry.
 
Nuff said..now to list three and only three…nuts.
 
Humor on Dating….not always funny but thought provoking..no it is almost always funny.
 https://bridgesburning.wordpress.com/2010/12/19/dating-by-the-light/
 
Childhood Memories and Lessons
https://bridgesburning.wordpress.com/2011/03/31/the-house-that-built-me/
 
Humor on Sizing Matters Up
https://bridgesburning.wordpress.com/2011/03/31/size-does-matter/
 
You can figure out my dilemma can’t you? Now I have written these down, they are no longer my favorites. But if I picked something else, these would again turn into favs because I did not choose them.

Strange Pathways

Strange Pathways

Sometimes it all seems to come together (I love it when a plan comes together as Hannibal said – the fictional character from the A team not THE Hannibal).

Sometimes it does even though the reason or purpose for it remains unknown at this point.

I deactivated my Facebook last week, which I do occasionally when my visits to it start to interfere with other activities, like writing, cleaning, gassing up the beast, eating, socializing.  So I take a break.  

Anyway last night before going to bed I reactivated it.  This morning there was a message from an old friend I worked with years ago.  She is one of those contacts that are there, and you see regular updates on, and always plan to get together for coffee, but never really connect with.

The message was:

http://www.facebook.com/l/29f90e8NzbvA-J8WWcanpnMUiqw/www.eventbrite.com/contact-organizer?eid=1492745843
Hey Chris, one of my friends has this posted on their wall. I’m pretty sure you were inquiring about something like this and I thought of you.

It is a link to a Social Media Breakfast:

Social Media Breakfast with Josh Muirhead – Telling a Story – the key to online engagement
Tuesday, April 19, 2011 at 7:30 AM (ET)
Cambridge, Ontario

To the best of my memory I don’t remember indicating an interest in this specifically however since blogging I am searching out all knowledge possible related to story telling and social media. I am not very techie and need to learn how to make it better.  It is related to business and clients but I am thinking there might be some useful information I can glean from it.

Whatever the reason I feel like I need to be in this place at that time so I have signed up.  It does mean I will have to haul my aspergeezie out of bed early…nuts!

Will let you all know how it plays out!